Licensing Analyst

Come join our team! If you are looking for a career that is both challenging and rewarding, with an organization that values diversity, equity and a shared sense of purpose, look no further.

We are proud to say that we’ve been recognized as one of BC’s Top Employers since 2022! The Law Society of BC offers work/life balance, a collegial atmosphere, and an excellent benefits package, including: extended health benefits, a dental plan and more.

The Law Society of BC is seeking a permanent, full-time Licensing Analyst in our Registration & Licensee Services department. Reporting to the Director, Registration & Licensee Services, the Licensing Analyst is tasked with regular day-to-day activities to ensure the core functions of the department are operating efficiently and effectively while carrying out the Law Society’s mandate.

The duties of the position include:

• Review applicant eligibility, assess requirements, perform basic and complex data entry, process applications, submissions and requests, issue invoices and refunds, and take payments in accordance with the law society’s regulatory framework including the Legal Profession Act, the Law Society Rules, and organization and department policies and procedures.
• Review requests for Certificates of Standing, Certificates of Authentication, and Juricerts; prepare, issue, and if needed, encrypt and send the approved certificate to the appropriate party(ies).
• Respond to general queries and associated correspondence, emails and phone calls from applicants, lawyers and third parties.
• Draft and/or send correspondence to applicants, lawyers and third parties, as well as assisting in drafting other communication materials as directed.
  • Conduct follow-ups and courtesy reminders via email and/or phone calls when assigned or directed
• Perform various office functions such as sorting, filing, scanning and retrieving files, documents and applications; photocopying and assembling documents; creating various forms; triaging applications for processing.
• Maintain a job manual, and process and procedure manuals and application documentation.
• Schedule meetings and draft meeting minutes as directed.
• Provide training to new licensing analysts, RLS team or other law society staff when assigned.
• Provide relief coverage or support for other licensing analysts, senior licensing analysts, team leads, and the director when requested or assigned.
• Assist with special projects for the department when assigned.
• Identify and discuss opportunities for intra-departmental process improvements with the Director, Registration and Licensee services on a regular basis.
• Provide other general administrative support to the department and such other duties as required by the Director.

Qualifications

• Post-secondary degree preferred or an equivalent combination of education and experience
• Minimum of three years of customer service and/or office experience
• Previous experience working in a regulatory environment preferred
• Familiarity with legal language is an asset
• Working knowledge of Microsoft Office applications including Word, Excel, and Outlook, and Adobe
• Excellent analytical and investigative skills
• Ability to interpret, research and apply complex standards to provided information
• Attention to detail and a high level of accuracy
• Demonstrated high level of initiative, time management and organizational ability
• Excellent communication skills, both written and verbal
• Experience drafting minutes and correspondence
• Excellent editing and proofreading skills
• Ability to organize and set work priorities without continuous supervision, as well as meeting deadlines and delivering results under pressure
• Ability to maintain a calm demeanor during busy or stressful times
• Ability to work both independently and collaboratively as a team member
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The salary range for this position is $57,721 to $62,470.

The Law Society of BC is dedicated to promoting equity, diversity, and inclusion in all aspects of our work. We welcome individuals from diverse backgrounds and experiences to contribute to the future of our organization. In accordance with the Law Society of B.C.’s commitment to reconciliation, we seek to create a culturally safe space and to continue further improving relationships with Indigenous peoples.

To apply, please email your cover letter and resume to personnel@lsbc.org with the subject “Licensing Analyst”.

The closing date for this competition is July 31, 2024. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Law Society of BC supports hybrid work schedules. This position is located at the Law Society of British Columbia office in the Yaletown area of Vancouver, BC.

845 Cambie Street
Vancouver, British Columbia
V6B 4Z9